Got this question just recently via Facebook and decided to expand on my response for another installment of Ask A Freelancer. Question Liz, How did you decide to specialize in wordpress design, and do you charge your clients for any time you spend training them on it? WordPress isn’t something I decided to specialize in, [...]

Anyone who knows me knows — I LOVE my clients Seriously! My clients have some awesome businesses that I am lucky enough to play a part in growing… they are all really dedicated passionate people who truly love what they do. They appreciate and respect the work I do with them, they have kind hearts, [...]

For the past 3 weeks I have had a Formspring account and have been asking all sorts of anonymous questions that come into me about dealing with clients, marketing, blogging, etc. I have a backlog of questions in my inbox over there and just try to pop in and answer a few of them each [...]

This week I got the chance to do a quick video chat interview with Niki Brown from the DesignOBlog. We talked about nightmare clients and having a GOOD client experience. Head over to her blog and check out what was said!

Today is Valentine’s Day and while many would see me as a prime candidate for someone who might relish in this holiday (been in a happy partnership for 8 years now,) I have always strongly held the belief that Valentine’s Day is bullshit. I do not practice it in the least bit. No candy hearts, [...]

As 2009 is coming to a close, it’s hard to not reflect on what has happened over the last 12 months. As I have been going over finances for the year,  putting together end of the year greetings for my clients, etc., I’ve revisited a few of the projects past and lessons learned, and for [...]

This is a video response to the Friday VidCast by Aaron at This Is Aarons Life about how you communicate with your client! It’s also related to another video that was posted today by Danny on the Outlaw Design Blog. Join in the discussion! Leave a comment below or at one of the other posts [...]

Next week I will be embarking on my first vacation in over 2 years. In fact, since starting CMD+Shift Design, I have never taken more than 1 day off and never gone a full 24 hour period without checking in on email or social networks. I really love what I do and I am actually [...]

I recently had a chat with a prospective client, he has an upcoming business venture and is in the market to get a website designed and developed. He had the usual questions about cost and turn around and then asked about my process. He told me that all of the designers he had talked to [...]

Like many freelancers, I work out of my home and do not have a proper meeting area to invite clients. While most clients are pleased that I am so happy to meet them at their place of business others opt for a 3rd party location — the coffee shop meeting. When you’re getting things started, [...]